Privacy Policy

Who we are

POSuna Solutions Ltd ("POSuna", "we", "us") is a company registered in England and Wales. We provide card payment, EPOS, hardware and business funding introductions to UK businesses. We are the data controller for personal information collected through this website. You can contact us at info@posuna.co.uk.

Information we collect

We collect the information you choose to give us through our enquiry forms, including your name, business name, email address, telephone number, business postcode, business type and any details you provide about your requirements — such as your approximate monthly turnover, current payment setup, hardware interests or funding requirements.

We never ask for card numbers, CVV codes, PINs or banking login credentials. Please do not send these to us.

How we use your information

• To respond to your enquiry, quote request or callback request.
• To understand your requirements and discuss suitable options with you.
• Where relevant to your enquiry, to introduce you to a product or service provider so that your request can be progressed.
• To keep records of enquiries and to meet our legal obligations.

Our lawful bases for processing are your consent (given when you submit a form) and our legitimate interest in responding to business enquiries and operating our business.

Sharing your information

We do not sell your personal information. We may share it with service providers who help us operate our website and store enquiry data securely, and — where it is necessary to progress your enquiry — with the relevant product or service provider. Where we introduce you to a funding or payment provider, that provider will be an independent data controller for the information they hold about you.

How long we keep it

We keep enquiry information for as long as needed to deal with your enquiry and for a reasonable period afterwards for business record-keeping, unless you ask us to delete it sooner.

Your rights

You have the right to access, correct, delete or restrict use of your personal information, to object to processing, and to withdraw consent at any time. To exercise any of these rights, email info@posuna.co.uk. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Security

Enquiry data submitted through this website is transmitted over an encrypted connection and stored in a secure, access-controlled database.

Changes to this policy

We may update this policy from time to time. Any changes will be published on this page.